Endress+Hauser Promass 300 errors and how to fix them
Proline Promass F 300 Coriolis flowmeter
Endress+Hauser Promass 300 errors and how to fix them
Proline Promass [F 300](https://www.cwlyautomation.com/product/1865.html "F 300") Coriolis flowmeter
I. Common Error Types
Meter Error (Fault, F):
Indicates that the measuring instrument has malfunctioned and the measured value may no longer be valid.
Function check (Check, C):
The meter is in service mode or is performing some kind of function check.
Out of Scope (Out of Specification, S):
The instrument is operating outside the limits of the technical specification parameters, e.g. outside the process temperature range or the user setpoint.
Maintenance Required (M):
The instrument requires maintenance, but the measured value may still be valid.
Second, diagnosis and repair steps
View the diagnostic information:
View detailed diagnostic information through the instrument's field display unit or web browser interface. This information typically includes the diagnostic event code, a short text description, and possibly a service number.
Categorize Diagnostic Information:
Categorize diagnostic information based on its weight (severity), typically into highest weight, high weight, and low weight.
Access Remedy Information:
View remediation information for each diagnostic event in the Diagnostics menu or Web browser interface. This information provides guidance for quickly correcting the problem.
Execute Remedy:
Perform the appropriate action based on the remedial action information, such as recalibrating the meter, replacing a defective part, or adjusting a setup parameter.
Reboot the meter:
After performing the remedial action, attempt to reboot the meter to clear possible temporary faults.
Contact Technical Support:
If the problem persists, it is recommended to contact Endress+Hauser's technical support team for further assistance.
III. Examples of specific error fixes
Communication Faults:
Check the meter's communication settings and connecting cables to make sure they meet specifications.
Reboot the meter's communication module or the entire system.
Inaccurate measurement:
Check the calibration status of the meter and recalibrate if necessary.
Check that fluid conditions (e.g., temperature, pressure, flow rate, etc.) meet the meter's specifications.
Sensor malfunction:
Check the sensor for signs of damage or wear.
Replace failed sensor components.
Power supply failure:
Check that the power supply voltage and current meet the specifications of the instrument.
Replace faulty power supply components or check power supply line connections.
IV. Preventive Measures
Regular Maintenance:
Perform regular maintenance and calibration of the meter according to the manufacturer's recommendations.
Monitor Meter Status:
Use the remote monitoring feature to monitor meter status and performance in real time.
Train Personnel:
Properly train operators and maintenance personnel to ensure they understand how the meter works and how to troubleshoot common problems.